Privacy Policy
Last Updated: October 3, 2026
At AslamExpress, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
When you place an order, create an account, or contact us, we may collect information such as:
- Full Name
- Mobile Number
- Email Address
- Delivery Address
- Billing Information
- Order and purchase details
- Information you provide when contacting customer support
We only collect information that is reasonably necessary to provide our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Contact you regarding your orders
- Provide customer support
- Process payments
- Send important order or service updates
- Improve our products, website, and services
- Prevent fraud, abuse, or unauthorized activity
3. Payments
Payments may be processed through third-party payment providers. AslamExpress does not intentionally store your complete card, mobile banking PIN, OTP, or other sensitive payment credentials.
Payment providers may process your payment information according to their own privacy policies.
4. Sharing Your Information
We may share necessary information with trusted service providers when required to complete your order or provide our services, such as:
- Delivery and courier services
- Payment service providers
- Website hosting and technical service providers
- Customer support or service providers
We do not sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep you logged in
- Remember your shopping cart
- Remember certain preferences
- Improve website performance
- Understand how visitors use our website
You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
6. Order and Account Information
If you create an account or place an order with us, we may retain relevant information such as your name, contact number, delivery address, and order history for customer service, order management, accounting, security, and other legitimate business purposes.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Third-Party Services
Our website may use third-party services such as payment gateways, delivery services, analytics tools, social media services, or other integrations.
These third parties may process information according to their own privacy policies.
9. Your Privacy Rights
You may contact us to:
- Ask about the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask questions about how your information is used
Some information may need to be retained when required for legal, accounting, security, or legitimate business purposes.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
